pci melbourne

technology
PCI has in place leading edge PABX and CRM software solutions that are fully tailored to the unique and intricate needs of the individual customer. These include:
  • Fully integrated VoIP voice and data platform
  • Online CRM interface
  • Online Reporting portal
  • Predictive Dialling
  • Web interface allowing email, collaboration and chat
  • Online billing
  • Workforce Management
  • PDA technology
  • Digital barcoding and tracking
technology
« capability  |  logistics »    contact centres »