PCI has in place leading edge PABX and CRM software solutions that are fully tailored to the unique and intricate needs of the individual customer. These include:
- Fully integrated VoIP voice and data platform
- Online CRM interface
- Online Reporting portal
- Predictive Dialling
- Web interface allowing email, collaboration and chat
- Online billing
- Workforce Management
- PDA technology
- Digital barcoding and tracking
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